Posted on: Saturday, June 20th, 2009

Several years ago I read a book by Psychologist Mihaly Csikszentmihalyi entitled, Flow: The Psychology of Optimal Experience. I found it to be a fascinating work on the meeting place of productivity and happiness. A major premise of the book is that there are a whole lot of people who are productive but not happy, and vice versa.

One particular point the author made has stuck with me; to this day I think of it often. He stated that one aspect of finding the blend between success and happiness is a trait that he calls “Bare Adequacy”. Paraphrasing, this would suggest that I’m good at what I do, but not that good.

I’ve translated this concept into my own language as follows:

I’m good at what I do, and people appreciate that. But I am one step away from being irrelevant and tired to the people I work with, and so I must constantly push to renew, re-create, and re-invent. The strategies I teach must be fresh, and that is a constant challenge. I am adequate, but barely. I had best make sure I am striving to stay ahead of failure.

This concept applies to everyone, but let me speak in particular to the veterans out there. If you’ve lost the joy of a business you have always loved, it might stem from a lack of a sense of ‘bare adequacy’. It might mean that you have reached a plateau and you need to push yourself to entirely new levels.

Let’s look at it this way: you might be completely adequate for a strong market, but that would make you an incomplete sales professional. Perhaps you need to re-think your sense of adequacy for a tough market, where the buyer psychology changes dramatically, where macro-economic shifts effect every single transaction, and where the sale is made in the tiniest corners of the sales process.

Figure it out, and you’ll change the world!

________________________________________________________

And yes, you’ll notice something new this week – the opportunity for you to comment on this article. We’ve (finally) introduced a chance for you to sound off in the form of a blog. Don’t be bashful – join in! Let’s make this a community for the thousands of people who read the Shore Thing every week.

I’ll make it easy for you. All you need to do is write a sentence or two (or more, if you like) on the following questions:

Do you struggle with ‘plateaus’ in your own performance? What have you done to deal with those times?
• Why do salespeople get complacent? What do you do to knock yourself out of a complacent mindset?
• How would developing a sense of “bare adequacy” help you to be the best you can be?

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  • http://www.doyouconvert.com/ Mike Lyon

    Jeff – great looking blog!

    I agree completely, now is the time to reinvent and redefine. But like Seth Godin was saying at PCBC, the internet gives every person and company the opportunity to do this faster than before.

    Keep the good stuff coming!

  • Oriana Schooley

    As always, this nails it on the head!

    Getting to the point of being complacent means that you believe what worked in the past will continue to work if you wait around long enough. Meanwhile buyers are walking right through your world and buying someone else's home. Everytime a car pulls up you have to change your mindset into 'they are here to buy and I have to show them why'!

    Looking forward to next Sat. morning already….

  • http://www.dennisoneil.com dennisoneil

    “The sale is made in the tiniest corners of the sales process” = my new favorite quote.

    I've always found the best antidote for the fear of obsolescence is to love the pursuit of excellence. It's not enough to enjoy just the fruits of your practice, but one needs to love the process of becoming excellent. A sales person who seeks out new knowledge and genuinely enjoys getting better is never irrelevant.

  • http://twitter.com/newhomesalespro Steve Turner

    Seek and ye shall find! What a great time to “hunt” for learning opportunities. Items like this newsletter; Jeff’s books as well as training events should be utilized to continually seek improvement. The good is the enemy of the GREAT!

  • http://www.doyouconvert.com/ Mike Lyon

    Jeff – great looking blog!

    I agree completely, now is the time to reinvent and redefine. But like Seth Godin was saying at PCBC, the internet gives every person and company the opportunity to do this faster than before.

    Keep the good stuff coming!

  • Oriana Schooley

    As always, this nails it on the head!

    Getting to the point of being complacent means that you believe what worked in the past will continue to work if you wait around long enough. Meanwhile buyers are walking right through your world and buying someone else's home. Everytime a car pulls up you have to change your mindset into 'they are here to buy and I have to show them why'!

    Looking forward to next Sat. morning already….

  • http://www.dennisoneil.com Dennis O'Neil

    “The sale is made in the tiniest corners of the sales process” = my new favorite quote.

    I've always found the best antidote for the fear of obsolescence is to love the pursuit of excellence. It's not enough to enjoy just the fruits of your practice, but one needs to love the process of becoming excellent. A sales person who seeks out new knowledge and genuinely enjoys getting better is never irrelevant.

  • http://www.dennisoneil.com Dennis O'Neil

    “The sale is made in the tiniest corners of the sales process” = my new favorite quote.

    I've always found the best antidote for the fear of obsolescence is to love the pursuit of excellence. It's not enough to enjoy just the fruits of your practice, but one needs to love the process of becoming excellent. A sales person who seeks out new knowledge and genuinely enjoys getting better is never irrelevant.

  • http://twitter.com/newhomesalespro Steve Turner

    Seek and ye shall find! What a great time to “hunt” for learning opportunities. Items like this newsletter; Jeff’s books as well as training events should be utilized to continually seek improvement. The good is the enemy of the GREAT!

  • http://www.facebook.com/people/Howard-Flaschen/749353738 Howard Flaschen

    I remember some commentary about breaking out of your comfort zone. Sometimes that comfort zone feels like a nice warm blanket however that same warm blanket can be smothering you! You have to be willing to take each person walking through the door as a brand new experience…it certainly could be for them and that's what makes the next 25, 45, 80, 120, 300 minutes with them an opportunity to do something special!

  • http://www.facebook.com/people/Howard-Flaschen/749353738 Howard Flaschen

    I remember some commentary about breaking out of your comfort zone. Sometimes that comfort zone feels like a nice warm blanket however that same warm blanket can be smothering you! You have to be willing to take each person walking through the door as a brand new experience…it certainly could be for them and that's what makes the next 25, 45, 80, 120, 300 minutes with them an opportunity to do something special!

  • http://www.jeffshore.com/ Cassandra Grauer

    Great comments above! You challenge all of us to change our worlds!!!

  • http://www.jeffshore.com/ Cassandra Grauer

    Great comments above! You challenge all of us to change our worlds!!!

  • http://twitter.com/kathyklinger kathyklinger

    Great insights Jeff! To be the “Rock Stars” of the new home sales industry, I always think we need to re-create ourselves like Madonna. To stay on top we have to “create” the cutting edge of new home sales and continue to be passionate about what we do to assure continued success!

  • http://twitter.com/kathyklinger kathyklinger

    Great insights Jeff! To be the “Rock Stars” of the new home sales industry, I always think we need to re-create ourselves like Madonna. To stay on top we have to “create” the cutting edge of new home sales and continue to be passionate about what we do to assure continued success!

  • Carol Ruiz

    Hey Jeff. Thanks for the inspiration. I'm an advocate of change and think if we stand still we stagnate. So, maybe this downturn has forced a lot of us to look at our lives and our businesses and to reevaluate what is important, what we are passionate about and what direction we want to take in the future. I know this time has been hard, but in a way, I think we should all take the time to completely rethink our choices, business models and attitudes. So, keep these posts coming. Love them!

  • http://www.facebook.com/people/Jeff-Shore/1270227719 Jeff Shore

    Thanks, all – outstanding comments from a group of professionals who really get it.

    Remember that there really is no “stay the same”. You get better or you get worse, and when you stop getting better you start getting worse.

    Here's to getting better…and to changing the world of the people around us.

  • Carol Ruiz

    Hey Jeff. Thanks for the inspiration. I'm an advocate of change and think if we stand still we stagnate. So, maybe this downturn has forced a lot of us to look at our lives and our businesses and to reevaluate what is important, what we are passionate about and what direction we want to take in the future. I know this time has been hard, but in a way, I think we should all take the time to completely rethink our choices, business models and attitudes. So, keep these posts coming. Love them!

  • http://www.facebook.com/people/Jeff-Shore/1270227719 Jeff Shore

    Thanks, all – outstanding comments from a group of professionals who really get it.

    Remember that there really is no “stay the same”. You get better or you get worse, and when you stop getting better you start getting worse.

    Here's to getting better…and to changing the world of the people around us.

  • http://www.cottagestocastles.biz/ Brian Brzoznowski

    Hi Jeff,
    It reminds me of being thrown into deep water. You can tread water but only so long before you run out of energy and sink. Or you can make up your mind to swim like heck towards shore (pun intended). Some times we hit a “Y”in the road and may be unsure what to do. Have the courage to RUN down the road you choose. One of two good things will happen- if you are wrong you will find out quicker and not waste time getting back on track. The other is you will get to where you need to be quicker. People follow men and women that take adversity and turn it into opportunity.

  • http://www.cottagestocastles.biz/ Brian Brzoznowski

    Hi Jeff,
    It reminds me of being thrown into deep water. You can tread water but only so long before you run out of energy and sink. Or you can make up your mind to swim like heck towards shore (pun intended). Some times we hit a “Y”in the road and may be unsure what to do. Have the courage to RUN down the road you choose. One of two good things will happen- if you are wrong you will find out quicker and not waste time getting back on track. The other is you will get to where you need to be quicker. People follow men and women that take adversity and turn it into opportunity.

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