Author: Amy O'Connor

Non Urgent Customer

3 Closing Techniques for Your “Non-Urgent” Buyer

It’s every salesperson’s worse nightmare – the non-urgent buyer. The buyer who says they are in no rush to make any type of decision. In fact, they may not even buy at all according to them. But Amy O’Connor says that’s just B.S. – buyer strategy! It’s important to understand that the buyer’s number one strategy is to appear non-urgent in front of a sales person.

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Sales Hero

3 Critical Elements to Becoming Your Customer’s Sales Hero

From the consumer’s perspective, making a buying decision can feel like mental gymnastics. Buying is often confusing and overwhelming. Enter the sales hero – a sales professional who senses the distress and saves the day. To be a sales hero, you must help your customer achieve clarity and certainty in three critical decision-making areas.

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Close More Sales

7 Behaviors That Will Help You Close More Sales

We all want more sales, but we often get so caught up with chasing our desired results that we forget to focus on the behaviors that will get us there. Focus on the right behaviors and the right results will naturally follow. Amy O’Connor shares with us the top six behaviors that will win you the additional sales you desire!

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Under Trained Manager

5 Signs Your New Sales Manager is Undertrained

We tend to take high producing salespeople, promote them to sales managers and give them little to no training or support. And the repercussions are oftentimes costly. Amy O’Connor shares with us the main issues that occur with under trained sales managers.

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Don't Listen to 1 Percent

Don’t Ever Change Your Sales Path for 1% of Your Customers

You are a professional. Therefore, Amy O’Connor is certain you have a process – a sales path that you follow with your customers. Kudos to you. Of course are consistently looking for ways to improve your technique. There is one place she would tell you not to look for sales advice: the 1%.

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Bad Review

3 Ways to Learn From a Bad Customer Review

Recently, Amy O’Connor was speaking at a seminar and a participant wrote a negative review! You can’t please everyone, right? So why did it affect her so deeply? Why did it matter so much? She set out to find answers that might benefit all of us the next time we experience negative feedback. Here’s what she found.

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Revolutionize Meetings

5 Ideas for Revolutionizing Your Weekly Sales Meetings

Who likes sales meetings less – the poor salespeople being forced to attend them or the overworked sales managers who dread planning and running them? I suggest that both parties often find them excruciatingly uncomfortable – even painful. But, what if you could change that paradigm? Amy O’Connor shows you 5 ways to rock your next sales rally.

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Impressing Customers

25 Easy Ways to Impress Your Sales Prospect

Put on your consumer hat for a moment. When was the last time a sales presentation really impressed you? Most companies get busy and forget to focus on creating memorable moments for their buyers. Here are 25 quick and easy ways to impress your customers.

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Bad sales day

3 Questions to Ask Yourself After a Bad Sales Week

Having a bad sales day? Eh. Shrug it off. Chalk it up to being “just one of those days.” Having a bad sales month? Okay. Pause. Time to evaluate. Amy O’Connor says that bad sales months happen to the best salespeople. So, while a bad sales month isn’t necessarily fatal, it’s wise to self-critique and see if any negative patterns exist so you can make plans to improve.

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