Here’s a very important question to ask yourself: “What the heck am I doing here?” You heard me correctly. It is perfectly acceptable – even healthy – to ask that question. It just depends on your tone and your intention. You see, you can ask that with a sneer and a snide attitude and it becomes your own personal pity party. But change the tone and the context and it becomes one of the most important questions ever. Think about asking the question “What the heck am I doing here?” from a perspective of intense introspection and curiosity. How would that approach change both the tone and the meaning? The fact is that we should always be challenging our own motives and actions. As a means of staying connected to a purpose and a vision the question forces a deep … Read More…

In my travels I frequently hear salespeople suggest that if their homes were priced “more competitively” they would sell at a much faster pace. No doubt that is true, just as it would be for cars, jewelry, insurance, or any other product. It’s the price curve in action. Oh, that it were so easy. Alas, the simple solution comes at a heavy cost: profit margin. Every dollar that comes off a price is a dollar removed from the bottom line. A salesperson might say, “If they lowered my price by just $5,000 I could sell these homes all day long.” Again, that might be true – but at what cost? If your company’s business plan is to deliver 300 homes this year, a $5,000 price drop on each of those homes will cost the company $1.5 million dollars of direct … Read More…

In a recent Southern California sales training session that was focused on improving negotiation skills, I was playing the role of a pushy prospect trying to squeeze another thousand dollars out of a deal. I had this exchange with a superstar salesperson: Prospect (me): “Are you really going to let me walk away from this deal over a lousy thousand dollars?” Salesperson: “Are you really going to walk away from your dream home over a lousy thousand dollars?” He went on to point out that walking away meant buying a different home that was clearly not my number one choice. The implication was that if I took the deal from another builder who offered a higher incentive I would be flat out buying the wrong home! The message to me is this: we have to come to grips with the … Read More…

If you’ve spent any time studying the great John Wooden (“Wooden on Leadership” is an awesome read, by the way), you’ll note that the former UCLA basketball coach spent very little time talking about the subject of winning.  Despite lining up the most impressive winning record in the history of sports, the man seemed to have eschewed discussing the subject of which he was clearly the master. Wooden knew that you cannot always control the outcome, only that you can control your actions that lead to the outcome.  His entire philosophy can be summed up into one simple yet profound phrase: Play Perfect! This is all he ever wanted, from himself and from his team.  Just play perfect, and everything else will fall into place.  From that simple philosophy pours an excess of application.  In the world of the new … Read More…

Here are three great one-liners, two that I’ve known for some time and one that I just learned…. “I’m going to swim. I might as well swim fast.” Michael Phelps “I don’t try to dance better than anyone else. I only try to dance better than myself.” Mikhail Baryshnikov “I always wanted to be someone. I guess I should have been more specific.” Lily Tomlin Your turn. Share with the world your own great one-liner, will you please????