The Extra Mile

I always love stories, tips and techniques from sales professionals who go out of their way to do a thousand little things right. Want an example? I had posted the tip of having the customer place their own sold button on the topo table after they purchased. Bob Bekins took that one step further…

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The Extra Mile

I always love stories, tips and techniques from sales professionals who go out of their way to do a thousand…

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Expect Nice

I don’t know about you, but I am happier around the holidays. I love this season and it makes me…

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“Not Today”

You’ve heard it before, right? “We’re probably a year away from purchasing.” Or, “We’re really just out looking around.” Or,…

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