Shore Consulting

New Home Sales Training

Customized, ongoing partnerships that elevate sales performance, strengthen teams, and create a consistent, high-performing sales culture.

Why New Home Builders Trust Shore Consulting

275,000

Client homes sold in 2025

$115B

Client revenue in 2025

60%

Clients who stay 5+ years

How it Works

Training is a Process, Not an Event

We deliver improved performance through repetition, mastery, measurement and accountability.

Throughout each quarter of the year, your new home sales team will learn new skills using multiple methods and media that include online video lessons, webinars, a classroom-style environment and also field coaching at the point of performance: practicing, planning, and role-playing with our trainers in your sales offices and model homes where the work really happens.

Over the course of your transformational training partnership with Shore Consulting, your sales team will master their craft, convert more sales and deliver bigger profits for your company.

How We're Different

The Shore Consulting Standard

Peak performance in new home sales isn’t achieved through one-time training. It requires a comprehensive program that builds skills, sharpens leadership, and delivers real results.

With 25+ years of industry expertise, our proven framework combines foundational learning, live coaching, and ongoing reinforcement to ensure your team doesn’t just learn—they execute, improve, and win.

Your Team’s Transformation Begins With Our Unparalleled Intellectual Property

Most sales trainers make up their material the day before they train a team and call it “custom content.”

Shore Consulting maintains a library of 30+ field-tested and market-proven workshops that is updated and refined every single year.

The result is a systematic training methodology that is refined every year and adapts to the needs of your team and your market.

And we’re building new content and curriculum all the time!

Shore Consulting library of sales training books and workbooks

Our Certified Sales Trainers deliver expert training, while our Client Success Managers ensure a seamless experience from start to finish.

Amy O'Connor

Amy O'Connor

Executive Vice President

Michelle Bendien

Michelle Bendien

Senior Consultant

Linda Mahoney

Linda Mahoney

Certified Trainer

Lindsay Esparza

Lindsay Esparza

Certified Trainer

Mary Beth Berry

Mary Beth Berry

Certified Trainer & Enterprise Account Executive

Brittany Burrows

Brittany Burrows

Certified Trainer & Account Executive

Summer Kitchens

Summer Kitchens

Client Success Manager

Kendra McAbee

Kendra McAbee

Client Success Coordinator

Case Study · Keystone Custom Homes

Transforming Team Performance & Improving CX

We almost hit a 10 POINT IMPROVEMENT IN EACH CATEGORY of our Avid ratings!

Thank you to everyone on our team for taking ideas from our training with Amy O'Connor and brainstorming, developing and implementing them. You can see how this has made a huge impact on our team and our customers.

What Drove the Results

Applied Insights

Team implemented ideas from Amy O'Connor's training for transformational results.

Cross-Functional Alignment

Sales and construction teams trained together, creating unified customer experience goals.

Complete Buy-In

Leadership credited the training as a key driver of success.

Business Outcomes

Higher Homeowner Satisfaction

Directly correlated to improved CX scores, the industry's ultimate KPI.

Cultural Shift Toward Collaboration

Sales and production teams now aligned around the homeowner journey.

Sustained Momentum

Teams motivated to maintain performance for the rest of the year.

Are You Ready To Get Started?

Fill out this very brief form and we will get you connected with Mary Beth Berry, our Enterprise Account Executive.

Mary Beth Berry

Book A Consultation With Our Enterprise Account Executive, Mary Beth Berry To Learn More…

Shore Consulting creates a culture of sales excellence with a selling strategy based on continuously-researched consumer behavior and philosophy.

Linda Mamet
Linda Mamet Executive Vice President and CMO, TRI Pointe Homes

Shore Consulting has been an integral part in growing our business exponentially – we are grateful for their partnership!

Josh Ford
Josh Ford Director of Sales & Marketing, Pacesetter Homes

They provide an incredible balance of focusing on people while also having a process. We think we offer a special home to our buyers and Shore Consulting’s training is right in line with our goals.

Jeanna Roach
Jeanna Roach CEO, Betenbough Homes

We entrust our sales professionals to no one other than the Shore team, and The 4:2 Formula ® has been a vital part of our success for more than a decade.

Clark Steward
Clark Steward President, Eastwood Homes