Episode #120: Sales Follow-Up with Ryan Taft

In This Episode of The Buyer’s Mind with Jeff Shore:

Ryan Taft tackles the obstacles with Jeff that face all sales professionals in the area of follow-up.  From comfort addictions to selfishness, it’s easy to find excuses to avoid follow-up but the reality is that when follow-up is done correctly – that is to say, done in your customer’s best interest – it becomes one of the most powerful tools in a salesperson’s arsenal.

Topics we’re going to cover on today’s podcast:

[1:29] Spending time on the road

[4:27] The mental challenges with sales follow-up

[9:08] The best method of follow-up

[15:04] Not following up is selfish

[18:37] The importance of speed and personalization

[27:56] Getting your mental focus right to follow-up

More about our guest Ryan Taft:

As the former National Sales Training Manager for a Top 5 homebuilder and a licensed Realtor® in Arizona, Ryan Taft is consumed with a passion for helping others achieve breakthrough results in sales, business and life.

With a career spanning two decades training and coaching sales teams from call centers to new home sales to Realtors®, Ryan combines his knowledge of human performance, psychology and sales skills development to deliver extraordinarily engaging, energizing and insightful training experiences that drive peak performance at all levels.

Ryan is a member of the National Speaker’s Association and a frequent contributor to leading industry publications.

Links from today’s podcast:

Ryan Taft

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About the Author: Jeff Shore

Jeff Shore is the Founder and CEO of Shore Consulting, Inc. a company specializing in psychology-based sales training programs. Using these modern, game-changing techniques, Jeff Shore’s clients delivered over 145,000 new homes generating $54 billion in revenue last year.