Episode #120: Sales Follow-Up with Ryan Taft

In This Episode of The Buyer’s Mind with Jeff Shore:
Ryan Taft tackles the obstacles with Jeff that face all sales professionals in the area of follow-up. From comfort addictions to selfishness, it’s easy to find excuses to avoid follow-up but the reality is that when follow-up is done correctly – that is to say, done in your customer’s best interest – it becomes one of the most powerful tools in a salesperson’s arsenal.
Topics we’re going to cover on today’s podcast:
[1:29] Spending time on the road
[4:27] The mental challenges with sales follow-up
[9:08] The best method of follow-up
[15:04] Not following up is selfish
[18:37] The importance of speed and personalization
[27:56] Getting your mental focus right to follow-up
More about our guest Ryan Taft:
As the former National Sales Training Manager for a Top 5 homebuilder and a licensed Realtor® in Arizona, Ryan Taft is consumed with a passion for helping others achieve breakthrough results in sales, business and life.
With a career spanning two decades training and coaching sales teams from call centers to new home sales to Realtors®, Ryan combines his knowledge of human performance, psychology and sales skills development to deliver extraordinarily engaging, energizing and insightful training experiences that drive peak performance at all levels.
Ryan is a member of the National Speaker’s Association and a frequent contributor to leading industry publications.