Episode #128: The Transparency Sale with Todd Caponi
In This Episode of The Buyer’s Mind with Jeff Shore:
Todd Caponi talk through the concept of sales through transparency. Does your product or service have a flaw? Do you think your customer hasn’t researched that online already? Why try to hide things? It’s easier to help your customer when you’re transparent. Your customer appreciates it. You weed out the non-buyers quicker. Ultimately, transparency leads to the sale. Discover how, in this episode of The Buyer’s Mind.
Topics we’re going to cover on today’s podcast:
[1:02] We do things well at Shore Consulting, but what don’t we do?
[4:51] What is a sales philosopher?
[7:56] What qualifies Todd to talk about transparency in sales?
[11:32] Leading with your flaws is counter-intuitive
[15:06] Why does it work?
[18:41] How does it work in practice?
[25:10] Transparency is the link to trust
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More about our guest Todd Caponi:
The author of The Transparency Sale, Todd was most recently the Chief Revenue Officer of Chicago’s PowerReviews, building the revenue capacity from the ground up. He turned it into what Deloitte recently named the fastest growing tech company in the entire state of Illinois during his tenure.
Prior to PowerReviews, Todd was on the sales leadership team at ExactTarget, who he helped to a successful IPO followed by an exit via acquisition by Salesforce.com for > $2.5 BILLION.
Todd is also a winner of the American Business “Golden Stevie” Award for VP of WW Sales of the Year during his tenure at Right Hemisphere (who successfully exited to SAP), and he’s also a former owner / operator of a sales training organization.