Episode #145: How to Pay Attention in Sales with Neen James

In This Episode of The Buyer’s Mind with Jeff Shore:

Neen James speaks with Jeff about her book Attention Pays and the skills you need when talking with your customer.  Sales professionals are often accused of listening only so they can share their next point.  Are you listening to your customer? Really listening? Or are you formulating another sales point in your mind?  When you pay attention, you’ll find that Attention Pays.

Topics we’re going to cover on today’s podcast:

[1:27] Having a sense of mindfulness

[4:28] Is connecting a with people or skill?

[7:46] Distracted is the norm

[10:56] Social media is an addiction

[18:45] Inattention is a form of laziness

[23:51] Being a fascinated listener

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More about our guest Neen James:

Neen is a leadership expert who delivers high-energy keynotes presentations that challenge audiences to leverage their focus and pay attention to what matters most at work and in life. Audiences love her practical strategies they can apply personally and professionally.

Meeting planners love working with Neen, often describing her as the energizer bunny for their events.

Neen earned her MBA from Southern Cross University and the Certified Speaking Professional designation from National Speakers Association. She has received numerous awards as a professional speaker.

Her strong background in learning, development and managing large corporate teams makes her the perfect fit. Organizations that hire Neen because of her implementable strategies that help employees avoid distractions, stop interruptions, prioritize daily objectives and say ‘no’ to requests that steal time from real goals and priorities.

Oh, did we mention that Neen is Australian? Why does that matter? Well, it means that she’s a bit mischievous, is pretty witty and a little cheeky. She also considers herself an unofficial champagne taste tester … and a really slow runner.

Links from today’s podcast:

Neen James

Books by Matt Church

Folding Time by Neen James https://neenjames.com/wp-content/uploads/2018/02/Folding-Time-by-Neen-James.pdf

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About the Author: Jeff Shore

Jeff Shore is the Founder and President of Shore Consulting, Inc. a company specializing in field-tested and proven consumer psychology-based sales training programs.

Jeff is a top-selling author, host of the popular sales podcast, The Buyer’s Mind, and an award-winning keynote speaker. He holds the prestigious Certified Speaking Professional designation from the National Speakers Association and is a member of the NSA’s exclusive Million Dollar Speaker’s Group.

With over 30 years of real-world, frontline experience, Jeff’s advanced sales strategies spring from extensive research into the psychology of buying and selling. He teaches salespeople how to climb inside the mind of their customers to sell the way their buyers want to buy. Using these modern, game-changing techniques, Jeff Shore’s clients generated over $30 billion in sales last year.