Episode #168: Your Sales Presence with Michelle Bendien

In This Episode of The Buyer’s Mind with Jeff Shore:

Michelle and Jeff discuss the importance of presenting your best self to your customer.  Michelle’s background in radio has served her well because live broadcasts don’t give you a second chance.  As sales professionals you don’t get a second chance to make a good first impression.  Learn from Michelle and Jeff how to prepare yourself in your presentation to be your best self for your customer.

Topics we’re going to cover on today’s podcast:

[1:11] What does your customer see in you?

[3:58] Seinfeld makes it look easy

[6:06] Radio is a great training ground

[8:01] Word choices matter

[11:44] Being proactive instead of reactive

[18:28 ]Get coached or coach yourself

Have you subscribed yet?  When you subscribe, you’re sent notifications of new podcasts as they come out each week and it helps us to be more visible in the sales community. Click here to subscribe in iTunes!

The other thing that helps is writing a review.  It gives us feedback about the types of shows we should be creating to help you become the best sales professional possible.  We realize it takes a little bit of your time but we’re extremely grateful to those of you who take the time. You can go here to leave a review click here to review, Select View in iTunes and then select “Ratings and Reviews” and “Write a Review.” Your feedback means so much to us, Thank You!

More about our guest Michelle Bendien:

A National Sales Trainer for Shore Consulting, Michelle Bendien has been an industry leader in new home sales through much of her real estate career. Recognized by the Home Builders Association of Greater Chicago as one of the industry’s best, she averaged over $20 million in yearly sales volume. Over the past two decades it has been her privilege to assist hundreds of home buyers in finding their dream home, to train and mentor sales teams, and to market and manage new home developments to compete and excel in challenging real estate conditions.

Michelle’s wide-range of real estate experiences as a Real Estate Broker, New Home Consultant, Director of Sales & Marketing, Loan Officer, and Sales Trainer for a national builder, gives her the expertise and insight needed to help her clients reach their sales goals. Michelle provides powerful, meaningful, and innovative solutions to sales, marketing and training needs with world-class support and guidance.

Links from today’s podcast:

Homebridge Financial

Jeff Shore Sales Training Upcoming Webinar

How to Deliver Bad News
(and Still Keep Your Customers Happy)

Tuesday, June 22 | 11am PT

featuring special guest

  • Bob Burg

    Author of The Go-Giver

About the Author: Jeff Shore

Jeff Shore

Jeff Shore is the Founder and President of Shore Consulting, Inc. a company specializing in field-tested and proven consumer psychology-based sales training programs.

Jeff is a top-selling author, host of the popular sales podcast, The Buyer’s Mind, and an award-winning keynote speaker. He holds the prestigious Certified Speaking Professional designation from the National Speakers Association and is a member of the NSA’s exclusive Million Dollar Speaker’s Group.

With over 30 years of real-world, frontline experience, Jeff’s advanced sales strategies spring from extensive research into the psychology of buying and selling. He teaches salespeople how to climb inside the mind of their customers to sell the way their buyers want to buy. Using these modern, game-changing techniques, Jeff Shore’s clients generated over $30 billion in sales last year.