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Episode #168: Your Sales Presence with Michelle Bendien

In This Episode of The Buyer’s Mind with Jeff Shore:

Michelle and Jeff discuss the importance of presenting your best self to your customer.  Michelle’s background in radio has served her well because live broadcasts don’t give you a second chance.  As sales professionals you don’t get a second chance to make a good first impression.  Learn from Michelle and Jeff how to prepare yourself in your presentation to be your best self for your customer.

Topics we’re going to cover on today’s podcast:

[1:11] What does your customer see in you?

[3:58] Seinfeld makes it look easy

[6:06] Radio is a great training ground

[8:01] Word choices matter

[11:44] Being proactive instead of reactive

[18:28 ]Get coached or coach yourself


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More about our guest Michelle Bendien:

A National Sales Trainer for Shore Consulting, Michelle Bendien has been an industry leader in new home sales through much of her real estate career. Recognized by the Home Builders Association of Greater Chicago as one of the industry’s best, she averaged over $20 million in yearly sales volume. Over the past two decades it has been her privilege to assist hundreds of home buyers in finding their dream home, to train and mentor sales teams, and to market and manage new home developments to compete and excel in challenging real estate conditions.

Michelle’s wide-range of real estate experiences as a Real Estate Broker, New Home Consultant, Director of Sales & Marketing, Loan Officer, and Sales Trainer for a national builder, gives her the expertise and insight needed to help her clients reach their sales goals. Michelle provides powerful, meaningful, and innovative solutions to sales, marketing and training needs with world-class support and guidance.

Links from today’s podcast:

Homebridge Financial


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About the Author: Jeff Shore

Jeff Shore is the Founder and CEO of Shore Consulting, Inc. a company specializing in psychology-based sales training programs. Using these modern, game-changing techniques, Jeff Shore’s clients delivered over 145,000 new homes generating $54 billion in revenue last year.