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Episode #172: Sales Follow-Up Made Easy with Meridith Elliott Powell

In This Episode of The Buyer’s Mind with Jeff Shore:

Meredith Elliott Powell talks with Jeff about the importance of customer follow-up.  It’s not something we do just because our sales leader requires it or because the CRM is screaming at us.  As a sales professional follow-up is a service we’re providing to our customer to keep what they need in the forefront of their mind.  A follow-up mentality is a service mentality.

Topics we’re going to cover on today’s podcast:

[0:56] Follow-up means meeting our customer’s needs

[4:58] Meridith Elliott Powell’s journey into sales

[8:27] How to deal with the unknown

[13:13] What prevents us from sales follow-up – motivation or capability?

[18:55] Staying in our customer’s consciousness

[24:17] Phone call or e-mail sales follow-up


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More about our guest Meridith Elliott Powell:

As an internationally certified coach, female motivational speaker, award-winning author and business development expert, news and media representatives can turn Meridith Elliott Powell for her expertise. She has earned an enthusiastic following among industry leaders across the nation for her ability to help businesses understand – and thrive in – today’s challenging economy.

Meridith’s signature high-energy style and ability to connect with people make her a sought-after motivational business speaker and media contributor. She is the co-host of Spotlight Carolina, a program that focuses on business owners and entrepreneurs. Most recently, Meridith signed with the Ambitious Entrepreneur Network (one of the top 100 networks for small businesses) to host a weekly podcast, Secrets to Success. Meridith is also the author of multiple books and articles on the subject of professional and personal success.

 

Links from today’s podcast:

Homebridge Financial

More about Meridith Elliott Powell

Meridith’s Blog Post on Follow-Up

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About the Author: Jeff Shore

Jeff Shore

Jeff Shore is the Founder and President of Shore Consulting, Inc. a company specializing in field-tested and proven consumer psychology-based sales training programs.

Jeff is a top-selling author, host of the popular sales podcast, The Buyer’s Mind, and an award-winning keynote speaker. He holds the prestigious Certified Speaking Professional designation from the National Speakers Association and is a member of the NSA’s exclusive Million Dollar Speaker’s Group.

With over 30 years of real-world, frontline experience, Jeff’s advanced sales strategies spring from extensive research into the psychology of buying and selling. He teaches salespeople how to climb inside the mind of their customers to sell the way their buyers want to buy. Using these modern, game-changing techniques, Jeff Shore’s clients generated over $30 billion in sales last year.