Episode #173: Follow-Up: When the Client Goes Silent with Jeff Shore

In This Episode of The Buyer’s Mind with Jeff Shore:

Your sales presentation is on point.  The client seems like they’re ready to purchase but they’re still fact-finding.  They tell you they’ll call you and then it happens – they go silent.  Did they find a better offer?  Did they like a different salesperson more?  Did they like you less?  You need to get out of your own way.  It’s not all about you and Jeff shows you why.

Topics we’re going to cover on today’s podcast:

[1:17] Salespeople take ghosting personally

[2:16] Serve your customer first!

[3:55] Jeff’s bike story

[6:15] Ghosting is an opportunity to serve

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More about Jeff Shore:

Jeff Shore’s highly sought-after sales keynote speaker sessions inspire audiences across the globe to change their mindset and change their world.

As an in-demand sales keynote speaker, author and trainer for over three decades, Jeff has a unique ability to connect with audiences on a personal level and transform the way they look at what they do, inspiring meaningful and lasting change.

In a crowded field of sales keynote speakers and sales training programs, Jeff Shore stands out with his research-based “buying formula” methodology. Combining his extensive front-line sales experience with the latest leading-edge research into buyer psychology, Jeff has created a highly effective, personalized way to reset sales paradigms and deliver industry-leading results.


Links from today’s podcast:

Homebridge Financial

Follow-Up and Close the Sale

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About the Author: Jeff Shore

Jeff Shore is the Founder and President of Shore Consulting, Inc. a company specializing in psychology-based sales training programs. Using these modern, game-changing techniques, Jeff Shore’s clients delivered over 145,000 new homes generating $54 billion in revenue last year.