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Episode #189: Better Sales Service with Jeff Shore

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07:49
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In This Episode of The Buyer’s Mind with Jeff Shore:

Are you trying to be all things to all people?  Maybe, as a sales professional, what you should be concentrating on teaching our customers – how to receive better service.  What does that mean? Find out in today’s episode.

When we think about how we’re going to serve our customer, we tend to ask the question - What does my customer need? Doing whatever it takes is often a bad business decision. Maybe it’s better to say, “This is what we do and we do it well.” #buyersmind #sales
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Topics we’re going to cover on today’s podcast:

[1:19] Carl Sewell – Customers for Life

[3:15] At some point, the answer is NO

[4:58] We won’t infringe on our ability to deliver a quality product

[6:23] Setting expectations upfront


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More about our Jeff Shore:

Jeff Shore’s highly sought-after sales keynote speaker sessions inspire audiences across the globe to change their mindset and change their world.

As an in-demand sales keynote speaker, author and trainer for over three decades, Jeff has a unique ability to connect with audiences on a personal level and transform the way they look at what they do, inspiring meaningful and lasting change.

In a crowded field of sales keynote speakers and sales training programs, Jeff Shore stands out with his research-based “buying formula” methodology. Combining his extensive front-line sales experience with the latest leading-edge research into buyer psychology, Jeff has created a highly effective, personalized way to reset sales paradigms and deliver industry-leading results.

Links from today’s podcast:

Homebridge Financial http://builder.homebridge.com

Follow-Up and Close the Sale https://jeffshore.com/salesfollowup


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About the Author: Jeff Shore

Jeff Shore is the Founder and CEO of Shore Consulting, Inc. a company specializing in psychology-based sales training programs. Using these modern, game-changing techniques, Jeff Shore’s clients delivered over 145,000 new homes generating $54 billion in revenue last year.