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Build Better Customer Relationships Using Video Messaging With Justin Doornbos

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In This Episode

Michelle Bendien interviews Justin Doornbos of BombBomb about the transformative power of video messaging in enhancing customer experience and accelerating the sales cycle. Justin shares insights on how builders can effectively use video to create emotional connections, engage clients, and overcome common objections to video usage. The conversation emphasizes the importance of tracking and analytics in sales, showcasing how video can lead to better relationships and increased referrals.

 

Timestamps

00:00 The Power of Personal Connection in Sales
04:15 Navigating Holiday Sales Challenges
06:10 Enhancing Customer Experience with Video Messaging
09:53 Strategies for Effective Video Communication
13:30 Maintaining Emotional Connection with Buyers
17:36 Overcoming Objections to Video Messaging
21:21 The Importance of Tracking and Analytics
26:36 The Risks of Ignoring Video Technology

 

About Justin

Justin Doornbos is an experienced Enterprise Account Executive and a dedicated coach with over nine years of experience helping home builders accelerate sales and elevate the customer experience through simple yet powerful video messaging. He has partnered with 14 of the top 20 home builders and many more in the Top 100, guiding them to adopt personalized, human-centered communication strategies. Justin specializes in helping organizations ReHumanize their business communication across Marketing, Sales, and Customer Success.

 

Acknowledgement 

Builder365 is powered by Opendoor for Builders. For easy sales and smooth moves, visit www.opendoor.com/builder365

About Jeff & Amy:

Jeff Shore is the Founder and CEO of Shore Consulting, Inc. a company specializing in psychology-based sales training programs. Jeff is a top-selling author and an award-winning keynote speaker. With over 30 years of real-world, frontline experience, Jeff’s advanced sales strategies spring from extensive research into the psychology of buying and selling. Using these modern, game-changing techniques, Jeff Shore’s clients generated over $65 billion in sales last year.

Amy O'Connor is one of the most in-demand sales training consultants in North America today, Amy O’Connor brings a decade’s worth of industry experience and knowledge, along with a fresh female perspective on leadership, to her impactful and enlightening seminars. Having worked hand-in-hand with seven of the top ten homebuilders in the U.S. – as well as private and regional builders reaching into Canada – Amy offers a wealth of real-world expertise on coaching and motivating new home sales professionals.


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