Episode #033: We Want To Think About It with Amy O’Connor
In This Episode of The Buyer’s Mind with Jeff Shore:
Amy O’Connor, speaker and trainer with Shore Consulting, works through, with Jeff, the problem all sales professionals encounter; The response to the statement – We want to think about it. What is there to think about? Jeff and Amy offer some sales skills to help you deal successfully with what might seem like a sales roadblock to you.
Topics we’re going to cover on today’s podcast:
[2:24] Quote of the Day
[3:42] Sales Tip of the Day
[7:07] Old school response to the phrase – We want to think about it.
[9:27] The problem of cognitive strain
[14:00] Empathy for the customer
[19:11] Motive behind the technique
[24:35] What happens when too much time goes by
[29:49] Motivational Summary
More about our guest Amy O’Connor:
Having worked hand-in-hand with seven of the top ten homebuilders in the U.S. – as well as private and regional builders reaching into Canada – Amy offers a wealth of real-world expertise on coaching and motivating new home sales professionals. Amy’s audiences describe her infectious energy and passion as “exciting”, “motivating”, and “captivating”.
A member of the National Speaker’s Association, Amy also holds a Masters in Organizational Communication from Wake Forest University.