{"id":22838,"date":"2016-09-15T09:00:00","date_gmt":"2016-09-15T16:00:00","guid":{"rendered":"https:\/\/jeffshore.com\/?p=22838"},"modified":"2022-02-01T19:03:11","modified_gmt":"2022-02-02T03:03:11","slug":"next-move-customer-says-no","status":"publish","type":"post","link":"https:\/\/jeffshore.com\/2016\/09\/next-move-customer-says-no\/","title":{"rendered":"What is Your Next Move When Your Customer Says &#8216;No&#8217;?"},"content":{"rendered":"<p>In my most recent article for <a target=\"_blank\" href=\"https:\/\/www.entrepreneur.com\/article\/281067\" rel=\"noopener\">entrepreneur.com<\/a> I explain how to move past the &#8220;no&#8221; and re-frame the scenario.<\/p>\n<blockquote><p>As salespeople, you have something to sell &#8211; be it a product, a service, an experience, whatever. Your goal is to help the customer say &#8220;yes&#8221; to your proposition.<\/p>\n<p>But sometimes the process can go sideways.<\/p>\n<p>You greet your customer, who expresses an interest in your offering. You put your best foot forward with a first-rate sales presentation. You move toward the close, fully expecting to hear that magic word &#8220;yes.&#8221; But instead, you get the dreaded &#8220;no.&#8221;<\/p>\n<p>What do you do now? Panic? Plead? Quit? Call mom?<\/p><\/blockquote>\n<p>You can read the whole article <a target=\"_blank\" href=\"https:\/\/www.entrepreneur.com\/article\/281067\" rel=\"noopener\">here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a salesperson, your goal is to help the customer say &#8220;yes&#8221; to your proposition; but sometimes they say &#8220;no&#8221;.  So what do you do next? Instead of walking away, try to re-frame the scenario.  <\/p>\n","protected":false},"author":8,"featured_media":22848,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is Your Next Move When Your Customer Says &#039;No&#039;?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jeffshore.com\/2016\/09\/next-move-customer-says-no\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is Your Next Move When Your Customer Says &#039;No&#039;?\" \/>\n<meta property=\"og:description\" content=\"As a salesperson, your goal is to help the customer say &quot;yes&quot; to your proposition; but sometimes they say &quot;no&quot;. 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