How To Negotiate With Your Buyers

Negotiating With Buyers

Why Do Buyers Want to Negotiate? 

We’ve all been in that spot where potential buyers start throwing around requests for better deals and discounts. It’s like a dance, right? They’re coming at you, and you’re wondering, do I do the cha-cha or the tango to make this work? 

Today, we’re tackling a topic that hits close to home for every salesperson – why do buyers want to haggle, and more importantly, how can we handle it with ease. 

Can you believe these buyers? Always wanting a bit more bang for their buck. But let’s not play the blame game. Be honest, have you ever tried to talk down a car seller or score a better deal from that beach vendor on vacation? Yeah, we’ve all been there. The truth is, we’re all on the lookout for a sweet deal, and that’s what makes negotiations a part of the sales dance. 

The 2 Reasons Why Buyers Negotiate 

It’s not uncommon for buyers to seek better deals, we’ll explore the two primary reasons behind their negotiation efforts 

Lack of Perceived Value:  

Buyers often initiate negotiations when they haven’t developed an emotional attachment to a specific home or site. This disconnect is a significant miss on the part of the salesperson. To address this, sales professionals must master the art of deferring price discussions until after an emotional connection has been established. 

Belief in Negotiation Opportunities:  

The second reason buyers negotiate is the belief that they can secure a better deal. Salespeople sometimes unintentionally encourage this mindset by leaving the door open to negotiation. To counter this, it’s crucial to communicate clearly when the price is firm and final. 

Navigating Negotiations with Precision: 

in a market where negotiations are increasingly common, salespeople must navigate these discussions with finesse. Here are key principles to keep in mind: 

Delay Discussions Until Emotional Attachment: 

Avoid discussing deals before buyers have developed an emotional connection to a specific home or site. This ensures that negotiations are grounded in a genuine interest, enhancing the perceived value. 

Clearly Communicate Firm and Final Pricing: 

Sales professionals must clearly convey when the price is non-negotiable. Avoiding ambiguity prevents buyers from assuming that further negotiation is possible. 

Defend Value and Provide Assurance: 

Mastery of the skill of firm responses benefits both the salesperson and the buyer. By providing assurance that the price is fair and final, salespeople defend the value of the property. 

Make the Most of Negotiations 

As we navigate the challenges of a tougher market, mastering the art of handling negotiations becomes paramount. Remember, effective sales strategies involve delaying discussions until an emotional connection is established and clearly communicating when the price is firm and final. 

For further insights into defending value and navigating tough markets, consider exploring my book, Tough(er) Market New Home Sales, which is currently on sale for Black Friday. Gain valuable expertise and stay ahead in the evolving world of home sales. 


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About the Author: Jeff Shore

Jeff Shore is the Founder and CEO of Shore Consulting, Inc. a company specializing in psychology-based sales training programs. Using these modern, game-changing techniques, Jeff Shore’s clients delivered over 145,000 new homes generating $54 billion in revenue last year.