How To Level Up Your Customer Experience Strategies

Level Up 2015 was a success due to a lot of hard work; but not just from the Shore Consulting team. Here are four lessons from The Mid-America Club’s Operations Manager that you can adopt in order to level up your customer experience game as a leader and a team.

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Stop Trying to Get the Gold Star

Do you remember the gold star in elementary school? You know, the one you got if you cleaned your desk, or didn’t eat the glue. Here is why you shouldn’t go for the gold star now.

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