When Ryan Taft was in new home sales management, he had a theory that his sales team was not following up with past traffic effectively…or maybe even not at all. So he used a few $100 bills to make a very good point.

Some sales are lost due to poor communication skills. Since you don’t ever want to lose a sale for that reason Ryan Taft has come up with a few communication tips to help you with your customers.

As Ryan Taft travels the country, he loves to study how people ask for the sale. He loves the art of closing. Here’s the challenge. More often than not, he doesn’t hear actual closes, instead, he hears what he calls “presentation enders.” A true close elicits action to purchase.

Empathy can be a hard thing to master, and Ryan Taft admits that it is not his greatest strength. He does however, have an awesome technique to use in order to have empathy towards a person rather than getting frustrated with them. The “What If” technique can be a great way to reroute your negativity and turn it into something positive.

Ryan Taft is already getting phone calls from clients asking how to have their best sales year yet. Unfortunately, most will hope that the market provides them the gift of a higher revenue year…and it might. Here’s the issue. Why “hope” the market does it for you? Why don’t you do it? Ryan has a challenge for you.

Ryan Taft loves easy customers. But, he loves difficult customers as well, even when they take more of our time and frustrate us. “Yeah…but Ryan, they are such a pain in the rear!” True, but here are 3 reasons why you should embrace your entitled and difficult customers as much as your easy customers.

Ryan Taft has never met a sales professional that didn’t agree that follow-up is essential to a healthy sales career. It doesn’t matter if you sell, cars, homes, medical supplies or dog food, follow-up is essential. His experience as a consumer and as a sales coach is that there are three common mistakes made in follow-up.

Recently Ryan Taft was working with a sales rep, we will call her Nancy, who had fallen behind on her sales goals. After going through Nancy’s presentation and her strongest leads, he realized a major flaw. She wasn’t using BAMFAM.

A lack of trust and the need for control often causes leaders to micromanage, but that can cause major issues for both you and your team. Here are three negative consequences of micromanaging your staff.

Salespeople often get a bad reputation for pushing too hard for the sale. Ryan Taft believes, and I agree, that great salespeople do more than simply ask for the sale. Here are the 10 traits of truly great salespeople.